Covid Guidelines

OUR COMMITMENT

We will provide you with a safe environment that complies with guidelines issued by the Government and our local authority.

OUR SALON

  • We have undertaken a thorough review of our salon and the services we offer
  • We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines
  • All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment
  • All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls and so forth. 
  • One-use disposable items will be used where necessary (sustainable alternatives kept where possible)
  • We will ensure adequate ventilation throughout the salon with doors and windows open where possible. 

OUR TEAM

  • We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner
  • Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety
  • We have agreed social distancing for our team in communal staff areas. 

OUR TREATMENTS

  • We have reviewed our treatment menu and removed treatments where we felt it necessary to do so
  • Our staff will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Staff will wash their hands before and after every treatment.
  • PPE will be replaced after every treatment
  • Our staff will stay with you throughout your visit – not venturing out of the room – to reduce the need to replace PPE and minimise infection

GUEST ARRIVAL & RECEPTION

  • We will greet you warmly but without a handshake or personal contact
  • We will stagger customer arrival times to minimise close contact
  • We will clean the reception area regularly
  • Where possible we will escort you straight to the treatment area to avoid congestion in the waiting area
  • Waiting area will be arranged to adhere to social distancing
  • We ask that you pay using card or other cashless means where possible. 

WE ASK YOU, OUR CUSTOMERS

  • To arrive at the time agreed, to maximise social distancing
  • To wash your hands and/or use hand sanitiser as directed by our team and before and after each treatment
  • To wear face-masks supplied by us
  • To contact us and re-arrange your appointment if you have a temperature, or are feeling unwell or if any erson in your household has the same or is self-isolation.
  • Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19

 

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