Covid Guidelines

OUR COMMITMENT

We will provide you with a safe environment that complies with guidelines issued by the Government and our local authority.

OUR SALON

We have undertaken a thorough review of our salon and the services we offer
We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines
All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment
All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls and so forth.
One-use disposable items will be used where necessary (sustainable alternatives kept where possible)
We will ensure adequate ventilation throughout the salon with doors and windows open where possible.

OUR TEAM

We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner
Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety
We have agreed social distancing for our team in communal staff areas.

OUR TREATMENTS

We have reviewed our treatment menu and removed treatments where we felt it necessary to do so
Our staff will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Staff will wash their hands before and after every treatment.
PPE will be replaced after every treatment
Our staff will stay with you throughout your visit – not venturing out of the room – to reduce the need to replace PPE and minimise infection

GUEST ARRIVAL & RECEPTION

We will greet you warmly but without a handshake or personal contact
We will stagger customer arrival times to minimise close contact
We will clean the reception area regularly
Where possible we will escort you straight to the treatment area to avoid congestion in the waiting area
Waiting area will be arranged to adhere to social distancing
We ask that you pay using card or other cashless means where possible.

WE ASK YOU, OUR CUSTOMERS

To arrive at the time agreed, to maximise social distancing
To wash your hands and/or use hand sanitiser as directed by our team and before and after each treatment
To wear face-masks supplied by us
To contact us and re-arrange your appointment if you have a temperature, or are feeling unwell or if any erson in your household has the same or is self-isolation.
Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19